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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Unforgettable experience and costs

No hassle. Customer support and an exceptional time with response are the biggest attribute. Nothing much easier than cooperating with Ratesetter. Also very low loan rates and true numbers, no hidden costs. Reviewed on: 11th June 2020

Good stuff

No issues quick simple and lovely to speak too. Can't complain about one single thing. Good all round Reviewed on: 11th June 2020

excellent

very quick answer and very professional Reviewed on: 11th June 2020

Excellent Company

Very efficient and straight forward, easy to apply and the money was in my bank with in a couple of days. The interest rate was extremely good in comparison. Thank you Reviewed on: 11th June 2020

Amazing service

A fast and simple application with excellent customer service. Would recommend. Reviewed on: 11th June 2020

Easy service

Easy service to use and fast action received. Reviewed on: 11th June 2020

Affordable loan when no-one else would consider me.

Simple application and quick reply. More affordable than I thought considering my circumstances. Would recommend. Reviewed on: 11th June 2020

low rate interest

borrowed loan last year and the interest was great its low and affortable. I really highly recommend this. Reviewed on: 11th June 2020

EASY AND EXCELLENT VALUE

I hadnt heard of ratesetter previously. However when i came to look for a consolidation loan they were first class. Everything was quick and easy and I got a good rate of interest. I will certainly use again. Reviewed on: 11th June 2020

Excellent company

Easy to use website and quick and efficient decision and payment. Happy to recommend Reviewed on: 11th June 2020

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