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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Easy application

5
It was so easy to apply for my loan, no fuss, and easy to administer. Reviewed on: 11th June 2020
Alison's avatar
Alison

Perfect service no issues.

5
Got a small loan for rate setter very competitive interest rate and money was in my bank the day after approval. Direct debit set up for repayment absolutely no issues. Reviewed on: 11th June 2020
Ashley's avatar
Ashley

Exceptional company to deal with with excellent rates.

5
The whole process was fast and super efficient. My loan was accepted within minutes and the money in my account a few hours later. Brilliant service. Reviewed on: 11th June 2020
Jayne Westacott's avatar
Jayne Westacott

Rate Setter

5
Very helpful & reliable very easy to deal with Reviewed on: 11th June 2020
carolcandlish's avatar
carolcandlish

lovely company

5
Great Communication, Fantastic offers !!! Reviewed on: 11th June 2020
Giuny Giuny's avatar
Giuny Giuny

Great service

5
Nice quick and easy service had the money within 48hrs. Fantastic service! Reviewed on: 11th June 2020
Louis Bajeux's avatar
Louis Bajeux

Great service

5
Fantastic fast loan application, very easy to apply and response was super fast too. Very happy with the whole process from start to finish. Reviewed on: 11th June 2020
Katie 's avatar
Katie

Great value. Easy and smooth process

5
They’ve worked to make the process as smooth as possible. Offered good rates, and kept unnecessary communications to a minimum. Happy with the continued service. Reviewed on: 11th June 2020
Harry's avatar
Harry

Thumbs up

5
Had a loan off them the monthly was a good rate and also not much on top to pay back . If in need would go to them again . Reviewed on: 11th June 2020
Emmz's avatar
Emmz

excellent company to borrow funds from

5
Great customer service and understanding in the current circumstances Reviewed on: 11th June 2020
mark's avatar
mark

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