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RateSetter: Loans reviews

View other RateSetter products
4.93
Based on 14,022 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14022)

Simply quick and straightforward

5
Very quick decision and loan put in place quickly and efficiently. Thanks ratesetter! Reviewed on: 11th June 2020
Jenna's avatar
Jenna

Loan Application

4
Excellent online loan application experience. Clear, simple and funds received in a timely manner Reviewed on: 11th June 2020
Carlos's avatar
Carlos

Easy to deal with

5
I needed a loan to fund moving house expenses and RateSetter were so easy to deal with and provided a loan with a good interest rate. Would certainly recommend to anyone. Reviewed on: 11th June 2020
Matt's avatar
Matt

Recommend

5
I have recommended rate setter to my friends and family It was super easy. To apply for my loan Would definitely use them again and recommend to everybody C o brien Reviewed on: 11th June 2020
Charlotte o brien's avatar
Charlotte o brien

Friendly, efficient and professional

5
They were geniune in listening, dealing with you and supportive made me feel important and valued while attending to me every time I had to talk to anyone at Ratesetter. Reviewed on: 11th June 2020
Remi Bisi Bisuga's avatar
Remi Bisi Bisuga

Loan Application

5
Process to apply is quick and simple with instant access to funds Reviewed on: 11th June 2020
Robert Singh's avatar
Robert Singh

Easy loan

4
Easy to set up. Easy to manage. Easy to understand and easy to settle early. Overall a good compsny for a loan. Reviewed on: 11th June 2020
Matt hoyle's avatar
Matt hoyle

Understanding, straight forward lender

5
I am over halfway through my loan agreement and I have had no difficulties managing my account. The application was straight forward online and I was given a decision instantly and the rate of interest upon repayment was fair and reasonable. I would highly recommend them to anyone. Reviewed on: 11th June 2020
Neil Poole's avatar
Neil Poole

Brill Company

5
Ratesetter has been absolutely brill! Their website is very easy to use, it has all the details that is required to keep up to date and overall I have had a very good experience with them. Recommended to a friend and will continue recommending. Thank you Reviewed on: 11th June 2020
Aleks's avatar
Aleks

Good

5
i was really impressed of quality conversation with broker. Reviewed on: 11th June 2020
Dawid Wajer's avatar
Dawid Wajer

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