Smart Money People Logo
Go to business site
Share this page
Link copied

RateSetter: Loans reviews

View other RateSetter products
4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

RateSetter Loans reviews (14024)

Best loan ever period

5
I was looking into purchasing a VW 6 seater Transporter van so I could take my punk ska band Deadbeat at Dawn out on the road all together in one vehicle. Saving lots of money on fuel costs. The RateSetter loan was quick and easy to fill out and be approved the money was in the bank within a couple of days and the interest rate could not be beaten ! Awesome ! Reviewed on: 11th June 2020
Chris Allen's avatar
Chris Allen

Great to use

5
Excellent service, great to use, would recommend to anyone Reviewed on: 11th June 2020
Chris Geddes's avatar
Chris Geddes

Simply quick and straightforward

5
Very quick decision and loan put in place quickly and efficiently. Thanks ratesetter! Reviewed on: 11th June 2020
Jenna's avatar
Jenna

Loan Application

4
Excellent online loan application experience. Clear, simple and funds received in a timely manner Reviewed on: 11th June 2020
Carlos's avatar
Carlos

Easy to deal with

5
I needed a loan to fund moving house expenses and RateSetter were so easy to deal with and provided a loan with a good interest rate. Would certainly recommend to anyone. Reviewed on: 11th June 2020
Matt's avatar
Matt

Recommend

5
I have recommended rate setter to my friends and family It was super easy. To apply for my loan Would definitely use them again and recommend to everybody C o brien Reviewed on: 11th June 2020
Charlotte o brien's avatar
Charlotte o brien

Friendly, efficient and professional

5
They were geniune in listening, dealing with you and supportive made me feel important and valued while attending to me every time I had to talk to anyone at Ratesetter. Reviewed on: 11th June 2020
Remi Bisi Bisuga's avatar
Remi Bisi Bisuga

Loan Application

5
Process to apply is quick and simple with instant access to funds Reviewed on: 11th June 2020
Robert Singh's avatar
Robert Singh

Easy loan

4
Easy to set up. Easy to manage. Easy to understand and easy to settle early. Overall a good compsny for a loan. Reviewed on: 11th June 2020
Matt hoyle's avatar
Matt hoyle

Understanding, straight forward lender

5
I am over halfway through my loan agreement and I have had no difficulties managing my account. The application was straight forward online and I was given a decision instantly and the rate of interest upon repayment was fair and reasonable. I would highly recommend them to anyone. Reviewed on: 11th June 2020
Neil Poole's avatar
Neil Poole

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from RateSetter?

  • Car Finance

    from RateSetter 4.96 from 308 reviews
    RateSetter
    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill