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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Brill Company

Ratesetter has been absolutely brill! Their website is very easy to use, it has all the details that is required to keep up to date and overall I have had a very good experience with them. Recommended to a friend and will continue recommending. Thank you Reviewed on: 11th June 2020

Good

i was really impressed of quality conversation with broker. Reviewed on: 11th June 2020

EASY LOANS AND 100% HASSLE FREE

I applied online for a £2,500 loan with ratesetter and filled in all the bits and bobs, then within the week I had the money. I used it to purchase a motorcycle which I still have today, I used the rest to pay for the insurance, tax, MOT etc... I couldn’t be more happier with the services I received, everyone I've spoken to from the company was very friendly and polite. I’d recommend Ratesetter to all my family, Friends and anyone else who needs them for whatever the reason. Thank you ratesetter for helping me, I will 100% be back, you can count on it Reviewed on: 11th June 2020

Honest a straightforward!

Very easy to use. Can make additional payments without fee. Overall, very pleased with my experience and definitely would use this website again. Reviewed on: 11th June 2020

Easy and pays quick

Very easy to fill out the forms to get the credit and the money comes in quickly compared to others. Overall an easy process. Reviewed on: 11th June 2020

Company so good that I will cry!

Magical experience. One of my favourite credit companies. I will recommend in 100%. Top of the top! Reviewed on: 11th June 2020

First Class Service 100% recommendation.

I applied for, and received an offer for a loan within 40 minutes. There were a lot of repetitive questions asked during the application but I was happy to reiterate each one as it proved Ratesetter crossed their ts and dotted their eyes in safeguarding myself and them. The money was in my bank within 24 hours and I have had a smooth repayment plan, tailored to what I could realistically pay back each month without overstretching myself. The Customer Service was second to none with the agent respectful and understanding of my needs. I would 100% recommend Ratesetter and should I need to borrow more in future, I know who I will be turning to. Reviewed on: 11th June 2020

Light at the end of the tunnel

After not having the best credit score and looking all over the place for a loan I stumbled upon Ratesetter and managed to find a loan with an interest rate I was very happy with and the whole experience was very easy and fast. Reviewed on: 11th June 2020

Easy and good rates !

Very easy to apply and very clear from the start as to what the repayments are along with associated interest rates. Reviewed on: 11th June 2020

Very good

Very good n easy to apply thank you Reviewed on: 11th June 2020

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