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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Good experience

Needed a relatively short loan that could be paid off quickly without exit fees and this really did the job. Was able to clearly see what I owed and the interest reduce considerably as I paid off large chunks. Reviewed on: 11th June 2020

Good value

Easy application everything is explained without any hidden fees and a good apr Reviewed on: 11th June 2020

Well run ,good service

well run good service Reviewed on: 11th June 2020

Simple and honest borrowing

Easy to set up with fair interest rates and no hidden charges. First place I would go to for borrowing! Reviewed on: 11th June 2020

Very good customer service experience

I applied thorough Money supermarket. The came up with companies who are interested in lending money out. Ratsetters where resonable and very quick to apply Reviewed on: 11th June 2020

Great customer user experience

Ratesetter has a great online platform to oversee everything to do with your loan. Everything is clear and easily accessed with informative breakdowns and information on your payments. Reviewed on: 11th June 2020

Easy and hassle free.

I needed a small loan and found ratesetter online, quick and easy to apply all done online, good interest rate for me and easy to manage account online, I would definitely use again for a loan, and recommend to anyone. Reviewed on: 11th June 2020

Ratesetter

Used ratesetter a few times highly recommended Reviewed on: 11th June 2020

Good fair lending

A good company with fairly good rates and lending terms, staff are on hand to answer and questions and queries. Reviewed on: 11th June 2020

Great

Ratesetter is a reall good company they help you with everything you need Reviewed on: 11th June 2020

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