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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
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rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent service

5
I found it fast and easy with RateSetter had no problems at all and didn’t find it daunting to use the website one bit which you find can be the case when asking to lend money. I would definitely recommend RateSetter to friends and family that find themselves of needing help like it did. Reviewed on: 11th June 2020
Ben's avatar
Ben

Quick process, straight forward

5
Payment received quickly and process was straight forward to follow with clear terms of the loan and repayment schedule. Reviewed on: 11th June 2020
Paul's avatar
Paul

Great service

4
Amazing service very friendly.. Reviewed on: 11th June 2020
Eduard Vano's avatar
Eduard Vano

Faultless Service

5
Absolutely faultless from application, receipted funds and customer service throughout. RateSetter will always be my first choice. Reviewed on: 11th June 2020
Matthew T's avatar
Matthew T

Fabulous company

5
Always keeps you in the loop with your account. Easy to see how much you’ve paid and how much is owing - highly recommend. Reviewed on: 11th June 2020
Danielle C's avatar
Danielle C

Very easy

5
Easy to apply, received money quickly, very flexible Reviewed on: 11th June 2020
Austin 's avatar
Austin

Excellent efficient experience.

5
Quick but informative experience, I would definitely use them again. Reviewed on: 11th June 2020
Georgina 's avatar
Georgina

Simple

5
Took out personal finance to buy a car. Was approved quick and had money fast. Peer to peer lending is definitely the way forward! Reviewed on: 11th June 2020
ryanwood2609's avatar
ryanwood2609

Great service

5
The service I received was great and the rates are very competitive Reviewed on: 11th June 2020
Geoff's avatar
Geoff

Travel to the fullest

5
I love to travel, but I hate budgeting. Thanks to easy peer to peer lendings I could explore and experience Asia, and not worry to miss-out at activities and places I'm probably the first and last time in my life! Simple rules, clear terms and hustle free Reviewed on: 11th June 2020
Tom's avatar
Tom

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