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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great loan company

5
I used rate setter to get a loan for a car. The loan was very easy to get and the company is very flexible . I would highly recommend them. Reviewed on: 11th June 2020

Rate Setter Review

5
Rate setter gave me the best rates I could find anywhere on the market! They also give the best customer service anytime I have needed to contact them Reviewed on: 11th June 2020

Excellent service

5
Fast and excellent service and best interest rate on the market. Would definitely recommend them. Reviewed on: 11th June 2020

Amazing

5
Is a really good company! You choosing in how many years you want to pay, they are fast with the money. They saved my life at that time! I did recommend to all my friends! Reviewed on: 11th June 2020

Ratesetter

5
Very helpful, great interest rates, understanding of people financial situations. Reviewed on: 11th June 2020

Fast, Efficient, Reasonable

4
Very quick & easy to deal with and money received very speedily without tons of paperwork but they are not the cheapest. Reviewed on: 11th June 2020

A quick and easy loan

4
The loan application was easy, and the time it took Ratesetter to make a decision about my loan was excellent. The APR whilst not ideal, was adequate and everything was clearly explained. Reviewed on: 11th June 2020

Amazing experience

5
Ratesetter are amazing very easy online forms to fill in no hassle. Brilliant experience. Reviewed on: 11th June 2020

Loan

5
I took out a loan last March in order to help pay for some furniture for my new home! The application process was so easy, within seconds i was told that i was approved and i had the funds in my account the next day. Since then, i have been paying my loan back monthly and i have had no problems with Ratesetter, i would recommend them to all my friends and family as i have had such a good experience. Reviewed on: 11th June 2020

Simple and quick

5
Easy process. Not much more to say really. No problems Reviewed on: 11th June 2020

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