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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Ratesetter easy to navigate online

Took a loan out 2019 from ratesetter. Competitive interest rate. Communication and account information efficient and easy to navigate. Well thought out and clear on it's focus/business model. Reviewed on: 11th June 2020

RateSetter

I absolutely love RateSetter as it has really helped my family overcome some serious money problems and I am ever so grateful to Ratesetter. Reviewed on: 11th June 2020

Easy process with low interest rates

Couldn't be happier, recieved a loan within 24 hours of an east application and has one of the lowest interest rates out there Reviewed on: 11th June 2020

No issues great rate

I have no issues at all. they gave me the best rate at time and they have been smooth about it ever since. Reviewed on: 11th June 2020

Helpful, efficient & fair

Great customer service. Good rates and money in my account very quickly. Reviewed on: 11th June 2020

Great

Speedy service and easy to use. I would recommend Reviewed on: 11th June 2020

Ratesetter loan

Ratesetter has been a great loan provider with no hassle or issues very happy with there service Reviewed on: 11th June 2020

Very nice

I was looking for money to go to Africa for my dad funeral and it’s was hard due to my wages was not enough, a friend told me about Ratesetter and as soon as I ask for loan I got it within 48hrs at a very good rate, thanks so much and sure I have told my friends about it Reviewed on: 11th June 2020

There to help

I have it had any problems with rate setter they have help me out when I needed it Reviewed on: 11th June 2020

Good customer service

Looking well after customers I had a good experience Reviewed on: 11th June 2020

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