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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great rates

Really great company Easy to understand rates of pay Would recommend them Reviewed on: 5th April 2023

Great service

Very good service. Simple and easy to apply and great customer support. Highly recommend Reviewed on: 5th April 2023

Great rate for non secured loan

Very flexible great service with easy to use online account Reviewed on: 5th April 2023

Fantastic service

Rate setter make it so easy to manage your loan. Reviewed on: 5th April 2023

Excellent efficient service with reasonable rates.

They offered a fast and affordable loan service with great customer website access to help monitor and track personal progress along with continuous email updates on various other offer options to take advantage of when ready. Reviewed on: 5th April 2023

Excellent service

Really fast response regarding decision when applying for a personal loan. Website easy to navigate with relevant and appropriate details related to account. Excellent customer service. Reviewed on: 5th April 2023

Very helpful and professional

Their interest rates are very good, they have an easy to understand application and when I’ve needed help or advice they have been great Reviewed on: 5th April 2023

Fantastic company to deal with

So easy to apply and see what your looking for and a great deal Reviewed on: 5th April 2023

Overall just brilliant

What can I say apart from just Overall just brilliant! Reviewed on: 5th April 2023

Excellent

Loan approved quickly online. Easy process. Offered support during Covid 19 Reviewed on: 5th April 2023

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