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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14025 reviews)

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4.92

Based on 14,025 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14025)

god deal

very fast with the decision and was a god deal Reviewed on: 29th June 2017

Brilliant seevice

If it ever comes to a tomebin your life where you need an extra boost to your wallet then ratesetter has to be considered! It's a quick and easy process and all the information is really easy to understand! Reviewed on: 29th June 2017

Brilliant quick and easy to apply

Very quick no hassle application with a clear layout of what you are borrowing and repayments Reviewed on: 29th June 2017

Loan Review

I applied for a loan was so easy, had a quick response, they kept me up to date every step of the way. 5 star service. Reviewed on: 29th June 2017

Great service - simple to use

I've had a great service from Ratesetter. From loan application until now the whole process has been easy and very user friendly. It's easy to log in to my account and check status of payments, make additional payments etc. Very happy with the service with no issues so far. Thanks! Reviewed on: 29th June 2017

Good service

Had a good service experience with rate setter while I had the loan for my phone Reviewed on: 29th June 2017

Great service

Ratesetter, have been extremely helpful - it was easy to set up the loan and easy to repay it. The customer service is excellent - speedy and always accurate. Reviewed on: 29th June 2017

Helpful fast and fair

I was very impressed on how quick and cost effective it was to use Ratesetter. I think the model of lending follows a great line of ethical lending, with clearly defined lines on what I would owe and when. Would certainly use them again. Reviewed on: 29th June 2017

My number 1

Fast and cheap loans. No hidden costs. I will definitely use again. Reviewed on: 29th June 2017

Excellent

I was really struggling to get my finances in order and needed a loan to get my self back on my feet. I found that ratesetter was quick to help and I had my loan within a week of applying. When I had a problem at the start I called them up and they was quick to sort it. Would definitely recommend to friends and family Reviewed on: 29th June 2017

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