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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14025 reviews)

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4.92

Based on 14,025 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14025)

Reliable and flexible

I've used RateSetter for some time now and find them to be clear and easy to use and flexible to my needs. Reviewed on: 29th June 2017

Quick cash and low rates.

Whole application took me 5min and money transfer was ready on following morning. Great rates with c!ear repayments and no hidden costs. Great again and I will do everything again. Thanks Reviewed on: 29th June 2017

Simple, straightforward and very quick.

It was simple and straightforward to apply for the loan and the confirmation was very quick. Reviewed on: 29th June 2017

Very efficient easy to use

Great service easy to use and quick Reviewed on: 29th June 2017

Life Saver

It was absolutely hassle free experience from beginning to the end. Money was in my account within the time frame mentioned. Very impressed with their efficiency, professionalism and easy process. Reviewed on: 29th June 2017

Simply the best

Best customer service, best interest rate, best product and fast, really fast approval. It only took 1 day since the moment I've applied until I've seen the money in my account. No useless papers all unnecessary things. Best service ever. Reviewed on: 29th June 2017

Easy to apply with excellent service

I found it very easy to apply, got excellent rate and joy to keep track of everything. Reviewed on: 29th June 2017

So Easy

Easy and affordable way to get a loan at a reasonable return. Hassle free Reviewed on: 29th June 2017

Great service

Wonderful easy efficient service Reviewed on: 29th June 2017

Highly recommend

I've had many loans over the years but I found Rate Setter the best. The rate was highly competitive and the whole process was very straight forward and fast. The online management is very good as well. Reviewed on: 29th June 2017

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