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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14025 reviews)

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4.92

Based on 14,025 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14025)

There when I needed them most

The whole experience with ratesetter was brilliant, As the title says "there when I need them most" this is true, we were due to get married august last year and were a bit short on money to pay for the final unexpected expenses, a quick online form to fill in and the cash was in our bank, so simple, Would highly recommend ratesetter to anyone looking for a loan, Thank you ratesetter. Reviewed on: 29th June 2017

Easy peasy

I just wanted an easy, quick, online method of getting the loan I needed. I managed this with Ratesetter. Reviewed on: 29th June 2017

So Damn Easy

I can honestly say that this was the most painless, fast and affordable loan I've ever taken out. No stress whatsoever. I was suspicious that it all seemed too good to be true but a night of Googling put my mind at ease so I applied and got the small loan I needed. And so far, all is great. I'd definitely use again with no reservation. Reviewed on: 29th June 2017

Easy straightforward

I borrowed money with no hassle. Reviewed on: 29th June 2017

Best company

Everything was spot on. Quick approval, quick transfer in the account and really good communication. Highly recommended to everyone Reviewed on: 29th June 2017

Quick, easy and hassle free

I applied for a loan 2 years ago and have just finished paying it off. Was very easy to apply. Got my result instantly and was probably the easiest loan I've ever applied for. Highly recommended. Reviewed on: 29th June 2017

Simple and Secure

First as a borrower then as a lender, good communications and simple processes that provide clarity on what your debt or credit position is. Gains are automatically reinvested. Reviewed on: 29th June 2017

Excellent service

Was amazed how easy and quickly it was to get the loan at such low interest rates. The benefits of changing your payment day and being able to pay it off early is such a stress free experience. Reviewed on: 29th June 2017

Great Service, a bit on the slower side

It worked really well, and the site gives you all the information you need for great rates. However, it was slow on delivering the money, and therefore not as reliable in that regard, as a company like Zopa, who are much quicker in delivery. I would use them again if needed, and they are great if you are not in a hurry for the loan. Reviewed on: 29th June 2017

Easy to use site

very simple to use, quick and easy and painless in comparison to the process of working with banks Reviewed on: 29th June 2017

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