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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great company!

very good experience with Rate setter , really very simple process to get the loan approved , definitely use them again in the future Reviewed on: 5th April 2023

Great Service

Great service so far, good competitive rates and an easy process to get set up. Would highly recommend. Reviewed on: 5th April 2023

Great rate when I needed it most

Really good firm when I needed a simple cheap process Reviewed on: 5th April 2023

Fantastic Service

Ratesetter are fantastic, they have be clear and open with me every step of the way with my loans. If I have any questions their customer service are quick and reliable with the information I need. Can’t recommend them enough Reviewed on: 5th April 2023

Fantastic Loan!!

Quick response to your inquiry and money will be on the next day after approval Reviewed on: 5th April 2023

Brilliant

Brilliant service on all accounts Reviewed on: 5th April 2023

Helpful

Easy to use very helpful updated regularly great options to get information and rates when needed . Good communication with customer Reviewed on: 5th April 2023

The best

Really good thanks for your help Reviewed on: 5th April 2023

Great lender

I took personal loan in 2021. They are very quick and reasonable on interest rates Reviewed on: 5th April 2023

They are fast and reliable

I have use this company twice and the two times I do they never let me down there interest is low as well I will always recommend them and I say thanks to the owner for helping people like me thank for understanding Reviewed on: 5th April 2023

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