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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Brilliant!

5
Very easy service, great rates, easy website & awesome customer service. Perfect! Reviewed on: 5th April 2023

Trustable loan company

5
Everything has been very simple so far . Very pleased with the service Reviewed on: 5th April 2023

Very smooth application process

5
Very smooth application process and was cheaper at the time i applied. Reviewed on: 5th April 2023

Excellent

5
Efficient and quick service . Clear terms and conditions . Quick response . Reviewed on: 5th April 2023

Very good company and services

5
I applied for a loan from Ratesetter after doing some research beforehand. They had excellent reviews so I applied. I was accepted. I find accessing my account really easy. I applied for a top up loan 7 months or so after my first loan and it was accepted. I would recommend this company also low interest rates Reviewed on: 5th April 2023

Fast and easy

5
I received the money within 24 hours , it was fast and easy and I am very happy to recommend RateSetter to my friends . Reviewed on: 5th April 2023

Great Finance Company

5
I got a Great deal with this company I Had my loan approved an in my bank within days.I would really recommend them Reviewed on: 5th April 2023

Best loan

5
Best loan interest you can get Reviewed on: 5th April 2023

Trustworthy

5
Trustworthy company with great rates on loans. Really simple process to get a loan. Reviewed on: 5th April 2023

Fantastic

5
Gave a quick response, fantastic rates, no faffing about, decent monthly payments, I would definitely recommend this company if your searching for a loan. Thank you ratesetter. Reviewed on: 5th April 2023

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