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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Honest and friendly staff. .

Had two loans from them. Friendly staff no personal questions like some other sharks out there. Thanks for ur help. Top company good fair rates of interest not stupid high rate that scares you ✌ Reviewed on: 5th April 2023

Simple and Straight forward

Better rates, good user interface website, straight forward information, no hassle and simple to use. One of the better personal loan companies I have seen. Reviewed on: 5th April 2023

Perfect for my needs

Very happy and perfect for my needs! Reviewed on: 5th April 2023

hassle free, lowest interest

I got this loan to pay off my car finance, the car finance was interest of 9% rate setter was 1.2%.. easy enough to apply and got the money less than an hour later. Amazing and easy service, would recommend!! Reviewed on: 5th April 2023

Easy to apply. Funds in bank quickly

I was always a little hesitant to get a loan from a company I’d never heard of, but I’m now on my second loan. Terms are transparent, had no issues along the way and paid my first loan off early which reduced my interest. The loan apr rate was great and better than a lot of banks. Would recommend. Reviewed on: 5th April 2023

Quick, easy and simple

I took out a loan a few years back to pay off an ex and it was a really easy process. The APR wasn’t too high and it was all done online with no issues. They didn’t take long to come back with approval either! Would recommend for sure! Reviewed on: 5th April 2023

Excellent throughout

Good Comms, well looked after, rapid transactions. Would definitely recommend. Reviewed on: 5th April 2023

Easy and quick

Easily done online and quick payment. Clear costs and payments Reviewed on: 5th April 2023

Brilliant service

I had a smooth stress free helpful service from rate setter. Would highly recommend to friends and family Reviewed on: 5th April 2023

Simply affordable loans

Very easy process and instant loan with competitive rates in the market Reviewed on: 5th April 2023

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