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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Takes the stress out of loans

5
Had a great experience with RateSetter, the process was smooth from start to finish and great customer service. Reviewed on: 5th April 2023
Kate's avatar
Kate

Quick and simple

5
It was quick and simple to get the loan all done electronically with the best rate available at the time Reviewed on: 5th April 2023
Asif p's avatar
Asif p

Excellent

5
Intrest rate was 10% better than the closest comparison Reviewed on: 5th April 2023
Charlie Warden's avatar
Charlie Warden

Easy and fast

5
So easy to do and great rates. All online and can view at anytime! Reviewed on: 5th April 2023
Bradley Short's avatar
Bradley Short

Simple easy and quick application

5
Using ratesetter was great. The application process was easy and took no more than a few minutes to complete. And the decision was almost instant. Reviewed on: 5th April 2023
Mowen's avatar
Mowen

Excellent

5
Easy to take out loan very easy to check your balance and very helpful Reviewed on: 5th April 2023
Barbara White's avatar
Barbara White

Top class lender

5
Top Mark's for me. From the start, ratesetter were the best for value, allowed easy access to everything online (contract, payment details). Allowed the flexibility of paying extra and changing the payment date... all online. Never had any bother with them from the start and would definitely go with them again / recommend to others. Reviewed on: 5th April 2023
Paul Hutchinson's avatar
Paul Hutchinson

Excellent Finance company

5
Excellent finance company With great service. Nice and easy procedures. Reviewed on: 5th April 2023
mahmad hanif abdulcarimo's avatar
mahmad hanif abdulcarimo

Brilliant

5
Great provider and positive customer experience Reviewed on: 5th April 2023
Sarah's avatar
Sarah

Excellence on the top

5
Trustworthy, straightforward, helpful service. From start to finish. Very easy to navigate the platform. Overview loan. Quick answer weathers u are accepted or not. Money will be in a bank account just in few days. 100% recommended Reviewed on: 5th April 2023
Mercedes Kovacs's avatar
Mercedes Kovacs

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