Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

View other RateSetter products

4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Excellent service.

I would highly recommend Ratesetter to anyone. The loans process was so simple and the customer service excellent. Managing the loan through my account on the website was so easy and the final balance was always in view so if you want to make additional payments or pay early then it’s easy to do so. Excellent service all round. 10/10 in my opinion. Reviewed on: 5th April 2023

Recommend

Brilliant and easy, very quick too Reviewed on: 5th April 2023

Great lender

Great experience easy to view my loan progress on how much I have paid and how much is owed great customer service Reviewed on: 5th April 2023

Very Friendly and Easy company to work with

I have gotten loan from Rate setter twice and each time I had a very easy process to follow. I highly recommend them. Reviewed on: 5th April 2023

Easy stress free experience.

Informative an caring agent led to a stress free application. Great communication but above all a speedy transaction. Reviewed on: 5th April 2023

Excellent loan provider

Very easy to apply and transparent. No hidden fees. Cheaper than my bank! Fantastic service all around. Highly recommend Reviewed on: 5th April 2023

Easy and helpful

Got a loan of ratesetter when I was moving house. It was fast and easy with the repayments very manageable for us mortals to afford Reviewed on: 5th April 2023

best loan company

fantastic experience, quick service and very professional. Reviewed on: 5th April 2023

Amazing Ratesetter

The are very amazing loan giving company. Reviewed on: 5th April 2023

A fantastic service

The ratesetter loan I had was so easy to set up and the payment plan was easy to keep up with and before I knew it, the loan was payed off. Reviewed on: 5th April 2023

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.80 from 39 reviews
Unsecured loans
from East Kilbride Credit Union 4.98 from 92 reviews
Child benefit loan
from M for Money Credit Union 4.89 from 80 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub