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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

The best

Would recommend 100% being with them 2 times and very happy Reviewed on: 5th April 2023

Clear, efficient & no fuss

Easy interface, no hidden charges, fair pricing and easy application, including loan top ups Reviewed on: 5th April 2023

Quick and easy service definitely recommend

Helped me buy my first brand new car thank you rate setter! Reviewed on: 5th April 2023

Great service and good rates

Hassle free online forms Quick decision Fast payment Good interest rates 5star service Reviewed on: 5th April 2023

Easy and reliable

I had 2 loans with Ratesetter, the process easy and straightforward and it takes minutes. I highly recommend Rate Setter Reviewed on: 5th April 2023

Fare deal

I had loans from them and they were so nice Reviewed on: 5th April 2023

Top rated Ratesetter

Very impressed with the speed of application, acceptance & delivery. I’ll have paid off my £10k loan inJuly, and wouldn’t hesitate to recommend them or to use their services again. Reviewed on: 5th April 2023

Best company I have used

I wasn’t sure if I’d be accepted for a loan so was quite nervous about applying. This company made it so easy from start to finish and the funds were there within days, I wouldn’t use another company now. I went for a second loan for a car and due to having previously loaned the amount that I had to pay back was next to nothing. I tell my family and friends that are shopping about that this is definitely the best company to deal with. Reviewed on: 5th April 2023

Easy to deal with

Great company, competitive, friendly, helpful and easy to deal with Reviewed on: 5th April 2023

Easy, Quick and Clear

East to apply. Quick decision. Clearly explained the terms and conditions and highlighted key points. I will highly recommend Ratesetter to everyone. Reviewed on: 5th April 2023

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