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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Great service

5
Easy to apply it didn't take long was put in bank really fast would definitely recommend Reviewed on: 5th April 2023

Very good

5
Have been excellent over the years and have had no issues with them Reviewed on: 5th April 2023

Best rates

5
Ratesetter has best rates. You pay very little extra on top of the loan. Reviewed on: 5th April 2023

Great rates

5
Fab company to deal with, very easy application process and very fair rates on products highly recommended Reviewed on: 5th April 2023

Best allround

5
Excellent efficiency and quality service Reviewed on: 5th April 2023

Great service

5
I took out a loan with ratesetter a few years ago, it had the best interest rate when all the banks were really high and was easy to use. Highly recommend. Reviewed on: 5th April 2023

Excellent service

5
Easy to use, quick................................ .............................................................................. Reviewed on: 5th April 2023

Loan for my pocket!

5
RateSetter help me to buy my first car with better rates than my own bank! Highly recommend. Reviewed on: 5th April 2023

A professional company who take customer service very seriously

5
I have secured two loans with RateSetter over the past few years and I cannot speak highly enough of the professionalism and customer care that is delivered. Reviewed on: 5th April 2023

Amazing service

5
Quick and easy. Lots of information to make your decision. Lots of support when needed. Great value. Reviewed on: 5th April 2023

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