Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

View other RateSetter products

4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Good service

They were quick to give me a decision, good website where you can see exactly how much you still owe, etc. Reviewed on: 5th April 2023

Low rate and good customer service

Low rate and good customer service Reviewed on: 5th April 2023

Lower interest rates

Excellent service, easy to apply, lower interest rate Reviewed on: 5th April 2023

Ratesetter!!!!

Incredible service fantastic offers and always there to help you they deserve a lot more stars ❤️❤️❤️ Reviewed on: 5th April 2023

Very easy to set up and manage

I’ve been very happy with the service so far! Reviewed on: 5th April 2023

Nice service

Nice company with affordable prices Reviewed on: 5th April 2023

Great company. Great service

Easy low cost loan. Processed in minutes with excellent customer service throughout. Reviewed on: 5th April 2023

Straight forward no fuss or messing about

I wanted a fixed rate loan for a new car. I simply applied and got the answer in just a few clicks . Reviewed on: 5th April 2023

Fantastic!

Very happy with RateSetter service. Fast, efficient, honest. Thank you Reviewed on: 5th April 2023

Easy and stress free

My initial application was so stress free Thame rate a little higher due to not great credit. Once this was paid off I applied for a second loan with a much better rate Reviewed on: 5th April 2023

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Child benefit loan
from M for Money Credit Union 4.89 from 80 reviews
Unsecured loans
from East Kilbride Credit Union 4.98 from 92 reviews
Personal Loan
from Novuna Personal Finance 4.87 from 359 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub