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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fantastic service

Great service easy no frills process a pleasure to do business with Reviewed on: 5th April 2023

Life Savers

Rate setter have provided loans that many companies normally wouldn’t and the repayments are perfect. Highly recommend! Reviewed on: 5th April 2023

Affordable laan

I got a loan of 8000 pounds,the process was easy and quick and the rates where wery good! Reviewed on: 5th April 2023

Affordable & Flexible

Excellent service, easy and practical application process. Reviewed on: 5th April 2023

Very very best company

Very good company plus low interest rate Reviewed on: 5th April 2023

Best loan provider around

Have used rate setter twice now for personal loan they made it really easy and uncomplicated both times would recommend them to everyone. Reviewed on: 5th April 2023

Easy to use

Easy to use and pay off lump sums. Can choose whether to mine monthly payments or minimise length of loan. Would use again. Reviewed on: 5th April 2023

Amazing

So easy to apply for a loan keep track of payments. and really helpful staff Reviewed on: 5th April 2023

Great service

No issues using their services, fast, efficient and consistent. Would deffo use their services again! Reviewed on: 5th April 2023

Great company, easy and user friendly app

Great, efficient and user friendly app and professionalism. Never an issue when phoning and staff were polite and knowledgeable. Great service guys!! Reviewed on: 5th April 2023

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