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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Quick and easy

5
Over the phone simple and easy agood rate of interest Reviewed on: 5th April 2023
Alan squibb's avatar
Alan squibb

Wont go anywhere else

5
This is my second loan with ratesettler and I won’t use anyone else. It’s quick and simple and my rates are low. The website is also very clear to follow and it’s easy to speak to someone. Customer service is great. I’ve not had a loan before but I was very at ease with them . Highly recommend them always Reviewed on: 5th April 2023
Lisa 's avatar
Lisa

Superb rates

5
Superb rates,great website easy to manage.. Reviewed on: 5th April 2023
Daniel's avatar
Daniel

Lovely customer service

5
Fantastic customer service and support. Reviewed on: 5th April 2023
Ehizojie Haruna's avatar
Ehizojie Haruna

Reliable, flexible, friendly.

5
No hassle responsible lending, easy to track repayments and offers flexibility. Reviewed on: 5th April 2023
Adrian Cuthill's avatar
Adrian Cuthill

Excellent experience with Ratesetter

5
I was able to obtain my loan quickly and very easily, following a credit check. The funds (at a reasonable interest rate) were in my account within days and the direct debit occurs with no issues. Reviewed on: 5th April 2023
K Winston's avatar
K Winston

Easy, straightforward.

5
Ratesetter was such an easy company to deal with, getting a loan and making the repayments was so simple and straightforward. Their customer service team was also very easy to reach, unlike other places. Would highly recommend them to friends and family. Reviewed on: 5th April 2023
Ayesha Mahmood's avatar
Ayesha Mahmood

Simple and Speedy

5
Very Simple, easy to use process, great user interface and very quick and efficient in relaxing funds at a great rate too ! Reviewed on: 5th April 2023
Brian Rule's avatar
Brian Rule

Quick and convenient

5
Great company and made everything plane sailing and straightforward. Reviewed on: 5th April 2023
Alexander 's avatar
Alexander

Amazing!

5
Absolutely amazing loan company, low APR affordable payments, quick and easy application. No extortionate additional fees. 100% recommend. Reviewed on: 5th April 2023
Titch123's avatar
Titch123

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