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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Best company

5
Easy to get a loan, very trustworthy Reviewed on: 5th April 2023
Vladimir's avatar
Vladimir

5 Star service

5
Rate setter provided exceptional service. From start to finish, the entire process was seamless and stress-free. The team was professional, knowledgeable, and genuinely cared about my financial situation. They listened intently to my needs and offered personalised solutions that fit my budget. The process was quick, and I received my loan in no time. The interest rates were competitive, and the terms of the loan were transparent and easy to understand. Overall, I am extremely satisfied with the service I received from this loan company, and I would highly recommend them to anyone looking for a reliable and trustworthy lender. Reviewed on: 5th April 2023
Orren Sampson's avatar
Orren Sampson

Low interest fair loans

5
I’ve had two loans with RateSetter, on both occasions they gave me great rates. Second time round I felt as if they’d actually factored in some form of loyalty for coming back. My rate was less than 2%. Thank you RS. Reviewed on: 5th April 2023
Anthony Nellist's avatar
Anthony Nellist

Best company I have dealt with

5
Honestly the best loan company I have ever dealt with. Easy to access and check balance and payments online. Highly recommend Reviewed on: 5th April 2023
Stacey's avatar
Stacey

First Rate Company

5
Simple and straightforward on-line application. Easy to follow instructions Reviewed on: 5th April 2023
Tracey Collins's avatar
Tracey Collins

Superb

5
The best interest loan I have ever come across. Thank you RateSetter. Reviewed on: 5th April 2023
Kasia Augustyniak 's avatar
Kasia Augustyniak

this company is fast, few details are required for approval, and the interest rates are favorable

5
this company is fast, few details are required for approval, and the interest rates are favorable Reviewed on: 5th April 2023
Anonymous's avatar
Anonymous

Easy loans, great rates

5
This has been the easiest company I have ever had to deal with. Will use again and again and again Reviewed on: 5th April 2023
Steve's avatar
Steve

Excellent service

5
This the second time taking personal loans from ratesetter and will always go back to them. Their apr are reasonable and flexible payment option Reviewed on: 5th April 2023
Edina Owusu 's avatar
Edina Owusu

Why taking loan from them?

5
Because they're fast, they have good rates, they let you choose the date that suits you for monthly payments Reviewed on: 5th April 2023
Raluca 's avatar
Raluca

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