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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Loans

Great service, would highly recommend Reviewed on: 5th April 2023

A great, fuss-free Loan Provider

A hassle-free easy to use loan provider! Reviewed on: 5th April 2023

Excellent service

From the speed of the service to the interest rate. I simply can’t fault ratesetter! Reviewed on: 5th April 2023

Amazing service

Very reasonable rates. Best loan provider I've found Reviewed on: 5th April 2023

Loan

Application process and management of my loan was so straightforward. They do what they say they will do when they say they will do it. Reviewed on: 5th April 2023

simple and hassle free loans

Ratesetter is one of the best financial company. Their application process is very simple and hassle free. Loan interest may be vary depends on circumstances. Reviewed on: 5th April 2023

Best rates and saved me a lot of money

I was quoted really high rates trying to get a loan to consolidated other debt. I had given up after trying all the ‘big banks’. A friend told me about rate setter and I couldn’t believe the low rate I was quoted. I applied online and the application was processed so quickly. I spoke to the team on the phone also to answer some additional questions and they were so helpful. I will always recommend rate setter if any friends or family are looking for a loan. It is so simple and thank you for saving me a lot of money and stress! Reviewed on: 5th April 2023

The best

Customer care is really good, also they had /have the best rates on the loan. I’m really happy with them Reviewed on: 5th April 2023

Excellent experience

I had an entirely trouble free application process. The communication I have since had with the company has been of the highest standard. I would have no hesitation in recommending this company as the winner of any 'best of' awards. Reviewed on: 5th April 2023

SIMPLY The best

Always Above and beyond trying to help out costumers, good service, thank you Reviewed on: 5th April 2023

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