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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Term and Conditions

Uncomplicated process and great customer service. The fact you can overpay every month to end the loan sooner, penalty free, is genius Reviewed on: 5th April 2023

Easy and fuss free

Process for getting a loan was quick and easy. Great rates, quick and friendly service. Fantastic company Reviewed on: 5th April 2023

Very good apr rated

Was impressed when I got a loan out easy to fill in APR was acceptable compared to a lot of rip of companies. Would definitely use again Reviewed on: 5th April 2023

Small loan to buy motorbike

Rate setter accepted my loan with a great interest rate over 3 years, was very happy thank you again ratesetter Reviewed on: 5th April 2023

No hassle loan application

While I applied for a loan from rateSetter the whole process from start to finish was made very easy as there customer service personnel are excellent at what they do. I was taken through all steps with ease and hassle free application. Reviewed on: 5th April 2023

Loan

Used this Loan company to finance a vehicle for my business,we’re fantastic to deal with very quick and efficient ! Reviewed on: 5th April 2023

Easy & affordable

I have used rate setter a few times now and they are the first I try because it’s always the best rate, app is easy to use can pay off early with no extra payments at the end and they have friendly staff that are happy to help. They are also easy to call and I can get right through never had an issue and will continue to use them for future loans. Reviewed on: 5th April 2023

Excellent

So easy and simple to take a loan and good rates of repayment interest Reviewed on: 5th April 2023

5 Star Service

Very easy process, executed with speed. Great website where I can track my payments and balance. Not forgetting the good rates! Reviewed on: 5th April 2023

Great rates & quick to action

Couldn’t have asked for a more concise lender, everything they promise is provided. The rates were better than other lenders, the ease of applying made my decision to use RateSetter a straight forward one. Paid out fast and I notice their online portal allows you to change your payment dates if you need to. It’s also great that on logging in, I can quickly see how many payments are remaining to pay. Would definitely use again if the need arises. Reviewed on: 5th April 2023

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