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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Ratesetter

Very good service and a cheap loan. Reviewed on: 5th April 2023

Great rates great company

I found their service excellent, from the very first conversation about a loan, the speed at which it was granted and the money received in my account. And I love the fact that ordinary people can lend money to the bank for others to borrow and receive interest in return. It feels like a real community bank. Reviewed on: 5th April 2023

Hassle free

I had a fantastic experience with Ratesetter. Their website was user-friendly, and the loan application process was straightforward and easy to complete. The team at Ratesetter was responsive and provided me with all the information I needed to make an informed decision about my loan. Their interest rates were competitive, and I was pleased with the loan terms they offered me. I was approved for my loan quickly, and the funds were deposited into my account within a few days. I appreciate the convenience and efficiency of Ratesetter, and I would definitely recommend them to anyone in need of financial assistance. Reviewed on: 5th April 2023

Fast loan

Very fast and easy loans with low rates Reviewed on: 5th April 2023

Easy loan

I took a loan out and they were the lowest interest rate at the time.There website is very easy to navigate through and the decision was almost immediate.I would highly recommend them as a fanatic company. Reviewed on: 5th April 2023

Great service

Very quick service from approval to then receiving money in bank account. Reviewed on: 5th April 2023

Fast, easy, great communication

Applied for a loan to clear some debt i was paying high interest on. Ratesetter sorted me put putting my mind at ease Reviewed on: 5th April 2023

easy and quick to use

great product, easy to use and customer service very helpful with any questions Reviewed on: 5th April 2023

Simple, effective and efficient

Really simply and quick to get the loan, no hassle. Never had any problems, but did call just to confirm some details and they were so helpful and efficient. If I was in need of a loan again there’s no where else I’d go. Reviewed on: 5th April 2023

Loans

Great service & quick bank deposit Used this company many times before and will use again . Reviewed on: 5th April 2023

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