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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

Loan

5
By far the best interest rate I could find. Reviewed on: 5th April 2023

Beat one

5
Through my life experience, I know that you are the best one Reviewed on: 5th April 2023

Loan from ratesetter

5
Loan was effortless, good interest rate, never had a problem Reviewed on: 5th April 2023

Best company

5
This company is very good. Quick process and amazing customer service Reviewed on: 5th April 2023

Loan

5
Fast and best company for loan they been very prifesional with decison and have the loan in my bank very quik Reviewed on: 5th April 2023

stress free

5
from the first phone call to David, ratesetter representative, i felt under no pressure and confident that i was taking a loan to fit my lifestyle and able to make affordable payments. no fuse and stress free Reviewed on: 5th April 2023

Helpfull

5
Was very easy to do the loan and answered all my questions Reviewed on: 5th April 2023

Excellent service, simplified and straightforward.

5
I have had two loans over the years and have always received good service and attention. Reviewed on: 5th April 2023

Absolutely yes yes yes to ratesetter

5
Brilliant, wonderful, splendid, fabulous, excellent and amazing service.... Reviewed on: 5th April 2023

So easy

5
Everything was handled as you would expect and the money was instant Reviewed on: 5th April 2023

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