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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Ratesetter market leader

I have had 4 loans from ratesetter over the past years I find them the most professional and extremely competitive interest rates I would recommend this company to anyone looking for a competitive interest rate on a personal loan there are not many companies around with rate setters professional approach Reviewed on: 5th April 2023

Perfect loan

The were very helpfull when needed.!! Reviewed on: 5th April 2023

No 1 Loan Provider

RateSetter has easy an online application process, with quick feedback on result. Their online services is user friendly where you can manage your account. I definitely can recommend RateSetter if you require easy manageable loans. Reviewed on: 5th April 2023

A very reliable company easy to communicate and friendly staff.

Highly recommended! 5star customer service. Reviewed on: 5th April 2023

Easy and fast

The rate was great and getting the loan was super fast The online account is easy to use and see how much you have left and it’s also easy to get a quick quite to see if you can extend or change I got my money super quick after I applied I would really recommend rate setter Reviewed on: 5th April 2023

An easy recommend!

RateSetter was very easy to work with, navigating the recently revamped site it was super easy to keep track of the loan amount make payments and just keeping track and managing the account was very straight forward. Never had a problem with RateSetter, the one time I needed to call, support was super friendly and helpful. All round just a really positive experience! Reviewed on: 5th April 2023

Outstanding

Outstanding service and highly recommend Ratesetter Reviewed on: 5th April 2023

The best and very fast.

Is the second experience with Ratesetter and they are very good . Reviewed on: 5th April 2023

Great to get a personalised loan from

Second loan with them now with no issues Reviewed on: 5th April 2023

Simplicity

Straight forward online facility with fast and efficient service. Keep it up. Reviewed on: 5th April 2023

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