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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent

5
Excellent - I have a loan with RateSetter and everything has been running smoothly so far. The pre-application process was a breeze and they remained on hand to answer any queries. During the lifecycle of the loan, I've had a few queries and RateSetter have been very responsive. The rate I was offered was competitive - no faults. Reviewed on: 5th April 2023

Great company

5
Just as simple as it gets, great rates and just works. Reviewed on: 5th April 2023

Good rates.

5
Very happy with this company, they are quick, no long questions. Reviewed on: 5th April 2023

RateSetter is an excellent loan provider

5
I've used RateSetter a couple of times and found the loan application to be very easy to use, and they're always very quick to confirm the loan. After that the loan amount is in your bank account very quickly, sometimes on the same day that your loan is confirmed. I would use RateSetter again. Reviewed on: 5th April 2023

Simply brilliant

5
Easy process, keep you updated throughout and great rates. Reviewed on: 5th April 2023

Loan

5
Great service and easy to access, would definitely use them again Reviewed on: 5th April 2023

Excellent

5
Very professional and easy to understand the process Reviewed on: 5th April 2023

Great service

5
Quick to review and access funds. Reviewed on: 5th April 2023

Exxellent

5
Very quick and efficient in terms of providing loans and the application process is simple Responsible lender Reviewed on: 5th April 2023

Most professional lenders

5
Ratesetter is the most professional and friendly lender I’ve ever dealt with. Reviewed on: 5th April 2023

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