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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Brilliant company

The process was easy for the application, the money landed in my account straight away. The staff were lovely. Perfect. Reviewed on: 5th April 2023

great in customer care

They are straight forward company and no hidden fees Reviewed on: 5th April 2023

Great, Fast service

No messing about, quick and speedy service. Funds in account almost instantly. Reviewed on: 5th April 2023

Top

Applied for my loan with rate setter gave me a great interest rate and easy to apply . Always take payment on time never late ,always keeping me updated with information as well. The website is easy to use and allows you to see what is left to paybon the loan and how many months are left . 10/10 Reviewed on: 5th April 2023

Value for money

Got the money quick and the money was in my bank account within my week Reviewed on: 5th April 2023

Good

Good service, helped me oit with a loan. Reviewed on: 5th April 2023

Best rates and ease of use

I’ve had a few loans off ratesetter over the years and the have never failed to have the best rates, I have saved 6 months of payments in some cases. The website is clean clear and easy to use. If I need another loan they are the first I go to and I highly recommend them Reviewed on: 5th April 2023

Brilliant

Ratesetter gave me a loan and it was very helpful at the time of need would highly recommend 5* Reviewed on: 5th April 2023

My personal loan

Very quick and simple to set up .rates reasonable also . Reviewed on: 5th April 2023

Best price

Loan was approved straight away and money was available next working day. Best rates by a long way and 5 years to make repayments make me comfortable. Option to increase loan later is a bonus Reviewed on: 5th April 2023

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