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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Used them twice

5
Fantastic company easy to apply and money fast. Rates are sensible. Reviewed on: 5th April 2023
Stuart's avatar
Stuart

No fuss, lowest rate...what else?

5
At first I was researching banks providing loans for my first motorcycle - and I still can't believe none of the review websites I ended up on had RateSetter rated. For low-medium amounts, their rate is unbelievable. My own bank would get 18%+ interests rate while they only do less than half that. Imagine... I've been borrowing with them 3 times now and the part I love most is the early repayments, whichever amount that would be, without impacting the interests nor amount to repay. Reviewed on: 5th April 2023
Anonymous's avatar
Anonymous

Great provider

5
Really impressed with the service. Smooth, fast process. Good communication and way to manage digital platform. Reviewed on: 5th April 2023
sarah_price04@hotmail.com's avatar
[email protected]

Excellent service

5
I needed a loan quite quickly for an emergency. I applied and had the money in my bank within 2 days. No hidden fees and company there if help is needed. Excellent Reviewed on: 5th April 2023
Sami's avatar
Sami

Seamless Service

5
My loan has been approved seamlessly and the money is in right time. The account is managed perfectly and easy to use online portal. Reviewed on: 5th April 2023
Siva Kumar Grandhi's avatar
Siva Kumar Grandhi

Very quick and easy

5
The best APR , very easy to apply. Reviewed on: 5th April 2023
Ovidiu Butan's avatar
Ovidiu Butan

So easy to set up and manage

5
Took a loan out 18 months ago, registered on the website, can easily manage payments in there and see exactly how much you’ve paid off, it’s nice to see easily exactly what’s what, great service excellent and simple website and the best available rate at the time, what’s not to like Reviewed on: 5th April 2023
Jill Houghton's avatar
Jill Houghton

Best loan provider with low commisions

5
I would recommend to family and all others. Reviewed on: 5th April 2023
Emanuel's avatar
Emanuel

Excellent service

5
Money arrived quickly. Loan was settled early with no issues. Would recommend! Reviewed on: 5th April 2023
Carol's avatar
Carol

Best loans company

5
I’ve had a few loans for various reasons but never have I had such an easy simple and dare I say enjoyable experience as I have using RateSetter Reviewed on: 5th April 2023
Stuart Pethurst's avatar
Stuart Pethurst

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