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RateSetter: Loans reviews

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4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
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0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo
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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

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RateSetter Loans reviews (14024)

Easy but thorough

5
Fab experience. Easy but thorough process. I'm happy with the rates, and the access to all my details and plan on the website. Would definitely recommend Reviewed on: 5th April 2023
Jj's avatar
Jj

Like borrowing from family minus the stress

5
I've used ratesetter for loans fpr years, at first it was to purchase mobile phones but when I had to move suddenly they were there to make sure i had the money for my new place. Really easy to use and super friendly. Reviewed on: 5th April 2023
Leona's avatar
Leona

Loans

5
Fast and amazing loans when needed and added in your bank within 7 days very happy never had a problem Reviewed on: 5th April 2023
Natasha's avatar
Natasha

Excellent service

5
Excellent service , clear , easy access , helpful Reviewed on: 5th April 2023
Amanda's avatar
Amanda

Fast and effortable

5
I have use ratesetter twice, found the process quick and easy. Both times I have needed the money quickly. I would highly recommend Ratesetter Reviewed on: 5th April 2023
Matt's avatar
Matt

Loans

5
I am currently on my second loan from ratesetter, they respond quick to your loan request and funds in your bank promptly. Good affordable repayment plan too. Reviewed on: 4th April 2023
Elizabeth johnson's avatar
Elizabeth johnson

Simple and quick

5
Getting a loan was simple and straightforward. A pleasure to work with and repayments set up easily and quickly. Reviewed on: 4th April 2023
MM's avatar
MM

Easy to use

5
I like using ratesetter aa their system is nice and East to use Reviewed on: 2nd April 2023
Kyle 's avatar
Kyle

Untimely rescue

5
I’d medical emergency with a relative in need of surgery in a country where if you don’t go private you most certainly die. Rate setter was my life saver. The loan took less time than I expected to be approved. Reviewed on: 2nd April 2023
Robert Mubiazaalwa 's avatar
Robert Mubiazaalwa

Great rate

5
Easy application, quick response and no hassle transferring funds. Able to view account t on line and receive paper annual statement. Would recommend. Reviewed on: 1st April 2023
Princessnim's avatar
Princessnim

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