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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

So easy and helpful

Couldnt have be simpler to apply so very helpful made doing something hard so easy Reviewed on: 13th March 2023

Swift service

Great experience swift service easy to manage loan service Reviewed on: 13th March 2023

Simple, great deals, no jargon!

Just what you need when you need it, simple process, clear documents - good rates! No complaints from me! Reviewed on: 13th March 2023

First class company

Easy to deal with and and usual stressful process of applying for these things was dealt with in a calm and quick positive manner which made the whole experience seem genuinely stress free and effortless Reviewed on: 13th March 2023

Easy to apply

Easy to apply and had the money within 24 hrs Reviewed on: 13th March 2023

Hassle free!

Couldn’t have asked for better customer service. Reviewed on: 13th March 2023

Excellent, Straight Forward, Hassle Free

Excellent, Straight Forward, Hassle Free. I would recommend RateSetter to anybody. Reviewed on: 13th March 2023

Excellent

Excellent & quick service would recommend Reviewed on: 13th March 2023

Very good experience with RateSetter

I have used them twice already. Once for buying gadgets and one for a loan. Was happy both of the times. Will likely to use them in the future. Reviewed on: 13th March 2023

Brilliant to work with

Easy smooth and efficient competitive lean application Reviewed on: 13th March 2023

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