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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy to set up

5
Finding my loan with RateSetter was simplicity itself. Appied online, had a confirmation straight away and the money was in my account not long after. Great service. Reviewed on: 14th March 2023

Quick and Easy

5
Simple application, fast deposit of funds and no questions. Reviewed on: 14th March 2023

Uncomplicated

5
Forms were clear and easy to complete, gave a decision when they said they would, found the whole experience stress free and uncomplicated. Reviewed on: 14th March 2023

Great company

5
Have had 2 loans great fair company quick response to any queries great products well recommended Reviewed on: 14th March 2023

Fast and helpful

4
Very quick and helpful. No problems at all with this company. Reviewed on: 14th March 2023

Easy, quick and excellent customer service

5
Never found a better loan company. Can't recommend enough. Reviewed on: 14th March 2023

Reccomend every time

5
Easy to apply, good website and very clear on how much left of my loan and what I have already paid Reviewed on: 14th March 2023

Ratesetter loan

5
Quick decision, money in bank very quickly. Superb service. Reviewed on: 14th March 2023

Hassle free loans

5
Was a quick simple application money was paid into my account,, the process was easy and friendly staff on the phone and very helpful, I would recommend Ratesetter to anyone considering a loan or car finance. Reviewed on: 14th March 2023

Really good

5
They are great and the app is brilliant Reviewed on: 13th March 2023

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