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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Very good

Really good company, highly recommend to everyone. Reviewed on: 14th March 2023

Great loan provider

Excellent rate at a very quick turnaround & would highly recommend Reviewed on: 14th March 2023

Excellent company

Easy to deal with, fast payment into bank & cheapest rate on the market Reviewed on: 14th March 2023

Very efficient

Very low rates at time of taking the loan. It was extremely easy to sort the credit I needed, completely hassle free!! Reviewed on: 14th March 2023

Quick and easy

Very quick and easy to fill out the application form and money was in my account within a couple of days. Reviewed on: 14th March 2023

Good company

Good company, good customer service Reviewed on: 14th March 2023

Professional company

I asked for a loan very good communication and require all paperwork before agreeing loan Reviewed on: 14th March 2023

No nonsense.

Very easy to deal with and no nonsense sorting the loan. Reviewed on: 14th March 2023

Simplified & efficient

The overall experience was great, very easier to complete the loan application, funds with 48 hrs. No complaints at all. Reviewed on: 14th March 2023

Lowest Apr easy to see payments

This was the lowest Apr at 2.7 also so easy to sign in to their website easy to read your statements very good Loan provider Reviewed on: 14th March 2023

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