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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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Help others make smarter decisions by sharing your own experience. Write a review

RateSetter Loans reviews (14024)

A great easy service

5
A great easy service to use Quick to apply Quick responses I have used more than once great service each time Reviewed on: 13th March 2023

Amazing

5
These guys helped me and kept my business going..many thanks and keep up the good work Reviewed on: 13th March 2023

Very easy and quick

5
Online application process is very easy and quick to navigate. Reviewed on: 13th March 2023

Highly recommended

5
Great company, never had an issue and great customer service Reviewed on: 13th March 2023

Straightforward and quick.

5
Great company with really good rates. I’d happily recommend. Reviewed on: 13th March 2023

Easy

5
Quick and easy service with a competitive APR. I’ve had 2 loans from ratesetter and both have been easy to set up. A painless experience and would recommend. Reviewed on: 13th March 2023

Loan

5
Reliable and quick, low interest Reviewed on: 13th March 2023

Very happy customer

5
Very easy process from start to finish everything completed within a couple of hours Reviewed on: 13th March 2023

Great to deal with

5
An excellent no hassle service. All information was clear and I felt informed taking out this loan. Reviewed on: 13th March 2023

Highly recommended

5
While process was very smooth and efficient Reviewed on: 13th March 2023

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