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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Good rates

Very easy to settup best rates. Never had any problems ill use them again Reviewed on: 12th March 2023

Second to NONE!!!!

The most straight forward , easy loan I've ever taken out! No hassle,no drama. Thankyou ratesetter Reviewed on: 12th March 2023

Impressive payments schedule feature

The online system is excellent, its fairly simple yet so intuitive. I can easily see my remaining balance and remaining term, the original loan amount and see when the next payment is due and how much at a quick glance. The Payments schedule feature is particularly useful it shows a complete monthly breakdown of payments. It shows how much each payment is apportioned for capital and interest. It does this for future payments and past payments. Its straight to the point and no confusing jargon to get key information! Reviewed on: 12th March 2023

Simple application with a quick decision made

Very easy application process and once the loan was approved, the funds reached my back the same working day. Reviewed on: 12th March 2023

Easy, straight forward....does what they say!

Simple, easy, no complications, Customer service via telephone in my experience wad straight forward and clear Reviewed on: 12th March 2023

Great rates and easy access

I found Ratesetters rates extremely competitive and applying for a loan was so easy and the money was in my bank account in no time. I would definitely recommend Ratesetter to my friends and family Reviewed on: 12th March 2023

So easy to deal with

Applied for loan and within no time I got my replies, with the best repayment of all others. Reviewed on: 12th March 2023

Simple and easy

Very quickly dealt with my loan application. Reviewed on: 12th March 2023

Great to work with

Ratesetters have helped me out big time over the past 5 years. I would definetly recommend. And use again. Reviewed on: 12th March 2023

Quick and easy

Hassle free loans. You conduct everything online without having to speak with anyone. I highly recommend anyone who wants to try any of the Ratesetter's products Reviewed on: 12th March 2023

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