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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

brilliant loan company

so easy and straight forward friendly staff Reviewed on: 12th March 2023

Quick easy and clear

A few simple clicks and within 24hr money is in the bank no fuss no headaches. Reviewed on: 12th March 2023

Simple easy safe

Very easy to set up . No hassle sensib!e lending. Will definitely use again very good easy to deal with. Many thanks Reviewed on: 12th March 2023

Great service

Really good rates and simple to sort out. Reviewed on: 12th March 2023

Easy and highly recommended

These guys are absolutely amazing. I never normally do loans but after covid it was difficult and they were recommended by clear score and their services are outstanding. Thank you so much. Reviewed on: 12th March 2023

Been with them a few years and no problems

User friendly website. Fast and efficient decisions. Not problems at all. Reviewed on: 12th March 2023

Fantastic

Hassle free quick and easy website. Reviewed on: 12th March 2023

No fuss and great rates

I was attracted to the great rates that were being offered, so went ahead with applying for a loan. I was impressed at the minimum amount of fuss it took to set it up. Reviewed on: 12th March 2023

Personal loan

The UI is simple and easy very quick and customer service is great can’t get anything better Reviewed on: 12th March 2023

A smart way to borrow

Good experience from start to finish Reviewed on: 12th March 2023

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