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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Excellent quick service

My loan was easy to apply for. User friendly website. Reviewed on: 12th March 2023

Great service

The process was smooth and was smooth and concluded without fuss. Reviewed on: 12th March 2023

Fast aproval process and fair interest rate

I was positively surpised how fast the whole lending process was. Great service without any delays. It offers me the best interest rate posible for my profile, acording to my credit score. As a customer, i am completely satisfied and highly recommend RateSetter to my friends/family members. Reviewed on: 12th March 2023

Fast service and very competitive rate.

Quick decision and very speedy service. Reviewed on: 12th March 2023

Efficient and friendly bunch a refreshing change!

I have got to say that when it comes to loan applications, Ratesetter really do trail-blaze in this competitive marketplace. Fast and efficient application processing, great communications that are simple to understand and easy to navigate through and so easy to obtain the loan once approved. Thoroughly recommended, a great standard set by them. Reviewed on: 12th March 2023

it was pre-approved and quick

it was pre-approved and quick one. Reviewed on: 12th March 2023

Excellent

Excellent Customer service. The best personal lone company Reviewed on: 12th March 2023

Very good company to deal with

Never had loans in this country. Trying my luck and I couldn't believe it that they offer me. I was very happy with, and I paid all my debts. Reviewed on: 12th March 2023

Review

I needed a small loan to finalise a purchase of property overseas. Since my partner at the time was gambling I was responsible for paying all the bills and my bank refused a loan to me. I tried different providers , some of them really irresponsible AA offered the loans to me but they interest was not acceptable I.e 20%. I came across ratesetter and finally they offered me reasonable interest that I could accept . They were also very helpful when I decided to change the amount of loan I required. Highly recommend loan provider. Reviewed on: 12th March 2023

Great work

Amazing customer service and excellent service Reviewed on: 12th March 2023

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