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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

really friendly and professional

I approached ratesetter for a loan and they were very fast to respond, efficient and have been very easy to contact if needed Reviewed on: 12th March 2023

Easy manageable loan

Ratesetter's competitive rates and easy online account access make them the best finance provider I've used Reviewed on: 12th March 2023

Great Rates

Easy to apply and manage - great rates Reviewed on: 12th March 2023

Efficient service

Easy to apply and speedy decision Reviewed on: 12th March 2023

Fast service

I applied for a loan with Ratesetter. It was a simple process to apply and the response was fast and efficient. Reviewed on: 12th March 2023

Best interest around

Financial help guaranteed when needed! Reviewed on: 12th March 2023

Easy access loan

Applied for a loan thinking it would be a long drawn out process. In fact it was easy and hassle free. The money landed in my account in less than 5 working days. The guidance is easy to follow and would definitely recommend to those wanting a hassle free loan. Reviewed on: 12th March 2023

Super, peer-to-peer lending

This is a massively common-sense peer-to-peer loan provider. What a brilliant way to do loans! Very highly recommended, and superbly happy with the service. Reviewed on: 12th March 2023

Easy process worry free

The application process was easy and the repayment methods worry free Reviewed on: 12th March 2023

Excellent provider

RateSetter provided me with a competitive interest rate and terms that make my loan easy to manage. Their website also makes it very easy for me to manage my loan. Reviewed on: 12th March 2023

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