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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Was easy to use no hidden rules

Straightforward money in bank when approved and accepted and good company no headaches Reviewed on: 10th March 2023

perfect choice

just have to say thankyou for making my application easy and hassle free .money paid straight away after checks and direct debits set up . I'm now driving around in a lovely car waiting for the summer weather to let the top down . Great work Reviewed on: 10th March 2023

Fantastic service

Really easy quick and efficient. Completely hassle free Reviewed on: 10th March 2023

Excellent

Affordable personal loan quick response and minimum hassle.Fully recommended Reviewed on: 10th March 2023

Very reasonable interest rates

Very clear from the start and the interest is low. I went for a 5 year loan and do not regret it. I wouldn't go else where either. Thank you team Reviewed on: 10th March 2023

Excellent interest rate

my loan is nearly coming to end, i had best interest rate and look forward to do business in future Reviewed on: 10th March 2023

Great company to borrow from

I found the application process simple and easy. Great communication from the company regarding T&C’s of loan. Good communication throughout loan term. Would highly recommend. Reviewed on: 10th March 2023

Dream Patterned Concrete Yorkshire stone driveway

Such an easy process when applying had the money within 24 hours. Following day I was getting my front garden digged up by a mini digger, foundations laid and prepped ready for our Yorkshire stone concrete driveway grey with a hint of charcoal absolutely beautiful. Thank you so much rate setter quick and easy you've made our dreams come true. Reviewed on: 10th March 2023

Outstanding delivery and support

All of the loans I have ever applied for and paid off, this was by far the simplest, most user friendly and absolutely stress free financial venture I have ever had the fortune of dealing with. Please keep up the good high standards and the warm professionalism that I was exposed to guys. Interested in re-modelling my existing loan and shall be coming to you guys first. Reviewed on: 10th March 2023

The best

Easy and affordable. Great company. Money in the bank within hours Reviewed on: 10th March 2023

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