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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Best company for a loan

Best company for a loan. Very quick, efficient and helpful. Easy application and reasonable rates. Highly recommend Reviewed on: 10th March 2023

Great service and easy to use

Found ratesetter very easy to use and service was fantastic Reviewed on: 10th March 2023

Outstanding service!

Effective immediately loan, exceptional customer experience! Reviewed on: 10th March 2023

Fantastic company

Easily set up my loan and kept informed all through the process, great rate also. Reviewed on: 10th March 2023

Loan

Great service great apr, no complaints, I think it would be hard to beat. Reviewed on: 10th March 2023

Dr Lee

Excellent service and great process Reviewed on: 10th March 2023

Quick, simple, easy loan with great interest rate.

After having the best interest rate at the time I went with rate setter and was very glad I did! Was quick and simple to apply and the money was in my account instantly. Quick log on to my account I was able to change my payment date with no fuss or hassle. Highly recommend ratesetter! Reviewed on: 10th March 2023

Great loan company

Loan company, easy simple to use and can track loan online easily. Customer service are very good from answering the phone to helping you out with any query. Reviewed on: 10th March 2023

Good service

I am satisfied for good service Reviewed on: 10th March 2023

Help with a loan

Ratesetter were very efficient and helpful throughout my loan application, helping me every step of the way, I would definitely recommend them! Reviewed on: 10th March 2023

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