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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

The best

Thery easy to apply , and in short time received money.thanks Reviewed on: 10th March 2023

Quick to decide

Very quick decision making & finalising the loan. Also, a decent interest rate charge compared to some of their competitors. Reviewed on: 10th March 2023

So Simple from start to finish

The process was so simple and straightforward for me from start to finish. Brilliant.! Reviewed on: 10th March 2023

Loan paid

Paid off the first loan applied for a second load refuse never missed a payment Reviewed on: 10th March 2023

Simple and easy

Couldn't of asked for an easier efficient service. Very prompt and competitive interest rate Reviewed on: 10th March 2023

does what it says on the tin

excellent service and overall experience Reviewed on: 10th March 2023

Excellent service

Extremely helpful prepared to adjust no harassment and if ever I require a loan again away from the normal banking system it would always be Ratesetter. Why? They never allowed me to loose in the ball park, as they listened and walked me through the park to a successful conclusion. Thanks Ratesetter you have proven to be the best. Good luck 2023. I know you will do it. Reviewed on: 10th March 2023

Loan

Fast ,Quick and easy to use money straight into my back I would recommend this to my friends and family Reviewed on: 10th March 2023

Excellent service. Very attentive

Quick and efficient process, friendly advisors. So much easier than going to a bank! Reviewed on: 10th March 2023

Amazing company, extremely helpful

Had my first ever loan with rate setter, helping me to build my credit score, great company really helpful whenever I had any enquiries. Reviewed on: 10th March 2023

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