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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Personal loan

4
No issues good interest rate does what it says on the tin Reviewed on: 10th March 2023

Efficient

5
Fast efficient loans. Great repayment plans Reviewed on: 10th March 2023

Quick and easy

5
Hassle free and step by step process is great, im not very good online with this type of thing but their instructions are clear and I didn’t struggle with the info Reviewed on: 10th March 2023

Straight foward and helpful

5
Signed up for a Ratesetter loan a few years ago, their online system and regular snail mail updates has helped me manage repayments. Sign up process was easy and staff have been helpful! Reviewed on: 10th March 2023

Easy and quick process

5
just simple process and quick reponse. Reviewed on: 10th March 2023

Lowest APR

5
Second loan with rate setter. Lowest APR. Online account is user friendly. Reviewed on: 10th March 2023

The Best

5
The Best The Best The Best The Best The Best Reviewed on: 10th March 2023

Fast and friendly

5
Money was in my bank quickly and easy monthly affordable payments Reviewed on: 10th March 2023

Loans without the moans

5
It's quick and easy online application. The low rate interest is affordable. I like that I got the loan in my account with 24 hours. I topped up my loan with no fuss. I would not go to any other loan company. Thank you RateSetter Team. Reviewed on: 10th March 2023

Best

5
Excellent and one of the best lender. Really great Reviewed on: 10th March 2023

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