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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Best loan rates

Cheapest interest rates, manageable payments. Reviewed on: 10th March 2023

Friendly and professional

Have recommended to a couple of friends, always friendly, fast and professional. Never had any issues Reviewed on: 10th March 2023

Fantastic customer service and a responsible lender

Very clear information from the start and great rates, the customer service on every interaction has be friendly, clear and professional, easy to access account and keep track of Reviewed on: 10th March 2023

Easy loan experience

Simple and easy experience setting up and getting a great loan deal Reviewed on: 10th March 2023

Quick and reliable

Surprisingly smooth experience and great customer dashboard Reviewed on: 10th March 2023

Excellent interest rate on loan.

For the size of the loan I took out, the interest rate cannot be beaten. Would highly recommend on all loans over 15k. Reviewed on: 10th March 2023

Fast and flexible

Good customer service and easy to manage Reviewed on: 10th March 2023

Great and fast service no hassle.

The online application is very easy and convenient to used . Reviewed on: 10th March 2023

Fantastic deal, Fantastic service

I enjoyed a hassle free experience using Ratesetter. The process was quick and easy to use and the funds were available within 48 hours to me. The whole experience was a delight for me to use and have no hesitation in recommending Ratesetter to all family and friends Reviewed on: 10th March 2023

Good experience

Good experience, easy to use and quick services provided. Reviewed on: 10th March 2023

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