Write a review

Go to business site

RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

View other RateSetter products

4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

Read all reviews Write a review

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

Review RateSetter: Loans now

Help others make smarter decisions by sharing your own experience.

Write a review

RateSetter Loans reviews (14024)

Great rates

Super rates and easy to use. No issues at all obtaining loan Reviewed on: 10th March 2023

Good loan

Easy, fast payment, no early settlement fees Reviewed on: 10th March 2023

Ratesetter life giver

I came a cross Rate setter when my family had fire accident, all our houses were consumed by fire and that time we had no home insurance but every Bank in UK said no to me but when Ratesetter said yes, I thought I was dreaming. I am grateful to them. Reviewed on: 10th March 2023

Quick and easy

It was really straight forward for me to get a loan when I needed it. The rates are fantastic and the terms of the loan are great. Having the ability to pay off early if my circumstances allow was a big thing for me when selecting a loan. The communication and documentation has been great. Reviewed on: 10th March 2023

Amazing services. It was quick and seamless. Very good rate too.

Everything was very quick and seamless with a great rate. Reviewed on: 10th March 2023

Brilliant and fast service

I have used Ratesetter several times and they are absolutely excellent Reviewed on: 10th March 2023

Premium Lender

Better rate than I was offered by a bank I'd been with for 35 years! Reviewed on: 10th March 2023

Grea no nonsense loans

Ive used RateSetter for the 3rd time now. Love the online app to track your payment history or to change payment date etc. Always find it has the most competitive APR. Reviewed on: 10th March 2023

Fabulous

Very helpful extremely friendly and polite pleasure to deal with Reviewed on: 10th March 2023

Gr8 loan company

So easy,flexible and friendly Would use them again and again Reviewed on: 10th March 2023

Do you have a different RateSetter product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Personal Loan
from Novuna Personal Finance 4.89 from 359 reviews
Unsecured loans
from East Kilbride Credit Union 4.98 from 92 reviews
Payday loan (discontinued)
from SafetyNet Credit (inactive company) 3.80 from 39 reviews

Want to see more from RateSetter?

Car Finance
from RateSetter 4.96 from 308 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub