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RateSetter: Loans reviews

4.92
Based on 14,024 reviews, last reviewed 1st Sep 2025
No new 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
94%
See only 4 star reviews
6%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025
Angela J's avatar
Angela J

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023
rooby roo's avatar
rooby roo

About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Fast, Convenient and Professional

5
The process to apply and get approval for a loan was very straightforward and the website and user experience is excellent. Highly recommended Reviewed on: 6th April 2023

Simple and straightforward

5
Simple process, flexible in approach and fast decision making. Others make it so complicated but Ratesetter make it easy - the real consumer’s choice. Reviewed on: 6th April 2023

Super quick & easy

5
The quickest & easiest loan application I’ve ever done. With an online portal that makes accessing and viewing my loan & payments super easy. Reviewed on: 6th April 2023

best

5
Best rate you will ever get . Reliable company Reviewed on: 6th April 2023

Great product, easy process

5
I borrowed 10k over 5 years to fund the purchase of a car. I couldn't believe how easy the process was, customer service was fantastic as well. I would highly recommend the service to anybody that wants to borrow money quickly, easily and at reasonable rates Reviewed on: 6th April 2023

Easy and quick

4
Ratesetter where brilliant in my loan application quickly and easily money in bank Reviewed on: 6th April 2023

Easy and quick

4
I set up the loan and was amazed at the speed and ease with which the loan was arranged, finalised and paid into my account. Very good information in my account online so I know everything I need. Reviewed on: 6th April 2023

Professional & Fair Loan Agreement

5
handled very quickly. had the money straight away with a very good interest rate. would definitely use again should the need arise. Reviewed on: 6th April 2023

Great company

5
Rate setter is a quality no fuss company everything was easy to set up Reviewed on: 6th April 2023

Great Provider

5
Got a loan form Ratesetter it was easy and prompt service with great intrest rate would highly recommend try Ratesetter before going else where. Reviewed on: 6th April 2023

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