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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Easy

It was very easy and great communication speak to people who can help on problems would use them again Reviewed on: 6th April 2023

Friendly

Very easy to understand and use web site and friendly which makes the whole process comfortable and gives you confidence. Reviewed on: 6th April 2023

Fast, efficient, low interest rates

Very fast and efficient application process with fantastic interest rates. Would definitely recommend. Reviewed on: 6th April 2023

Complete lender

Very easy to do business with. They understood what I required and completed my loan application in a professional and timely manner. Reviewed on: 6th April 2023

Great product

Extremely happy with the product I have with RateSetter. It was simple to set up my loan with them and lots of helpful information available in relation to it. Reviewed on: 6th April 2023

A1 company

Great rate, rapid payout, simple web site, regular updates. Reviewed on: 6th April 2023

Completely Pain Free

Fantastic rate offered. Great communication throughout the process. Hands down the best offer I could get at the time. Very impressed indeed. Will definitely recommend. Keep up the good work! Reviewed on: 6th April 2023

Quick and easy

Great company, quick easy application, easy to manage loan Reviewed on: 6th April 2023

Great Provider with Excellent Rates

Easily Set up with escellent rates. Customer Servies second to none. Always updated with most recnt financial news. Great help to customers. Reviewed on: 6th April 2023

Great service

Great service, easy process To use and follow up on. Overall really good! Reviewed on: 6th April 2023

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