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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

An amazing value product delivered efficiently

Rate Setter offered the best interest rates, a customisable timetable to pay back the loan and great customer service to ensure I had the loan when I needed it. The whole process from looking for a suitable loan to receiving the loan and paying it back has been simple and secure. Reviewed on: 6th April 2023

Easy, accessible, convenient and supportive

I recently applied for a loan, online which was very easy to follow and to complete and was granted a loan. The company's staff are very friendly, polite and understanding and were helpful when mistakes were made. They truly helped make a somewhat stressful circumstance calm and structured. Reviewed on: 6th April 2023

Pure Excellence!!

This loan service has been fantastic, i really appreciated all of their help and wish them all the best for the future. Thank you Reviewed on: 6th April 2023

Great service

Easy set up and customer service Website easy to navigate too Reviewed on: 6th April 2023

Happy

Very quick service. Easy website to understand Reviewed on: 6th April 2023

Very efficient

Quick easy efficient no problem at all. It was easy filling in application form Reviewed on: 6th April 2023

Best loan service around.

Great service. Great and honest interest rates. Would certainly recommend RateSetter to anyone who needed a loan. I would certainly use then everything. Thank you for your help when l needed it. You are all amazing. Reviewed on: 6th April 2023

The Best

Easy all and professional service Reviewed on: 6th April 2023

Amazing

Easy application and very fast process Reviewed on: 6th April 2023

Top

RateSetter are the top best advisors in the market! Reviewed on: 6th April 2023

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