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RateSetter: Loans reviews

Name: Loans
Rating: 4.92 (14024 reviews)

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4.92

Based on 14,024 reviews, last reviewed 1st Sep 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Excellent customer service from the staff no problem... Excellent customer service from the staff no problems with the company ***** very polite and understanding Reviewed on: 1st September 2025

Latest lowest rating:

2

Not so helpful After a breach of data protection on there part they are very unhelpful and unwilling to provide the information Im entitled to Reviewed on: 26th July 2023

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About this product

RateSetter are no longer accepting loan applications since being acquired by Metro Bank in 2020.

Existing loan customers can still manage their loan via the online portal.

RateSetter loan reviews help you find out what it’s really like to be a customer. If you’ve used RateSetter before, you can also leave a review and share your experience.

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RateSetter Loans reviews (14024)

Personal Loan

Very competitive rate and quick decision . No hassles ,no time waste and unnecessary questions or paper work . Is good to see some companies deliver services as advertised ! Reviewed on: 6th April 2023

Great for personal Loans

I have taken personal loan twice from ratesetter and always got best competattive rates, great customer service and very quick responses. Definitely worth it and recommend to everyone. Reviewed on: 6th April 2023

Speedy service

Fantastic application and approval process Reviewed on: 6th April 2023

Low APR

Really easy application, quick fund transfer. I'd recommend Ratesetter to anyone! Reviewed on: 6th April 2023

Simple process

Very good communication. Clear and precise procedure Reviewed on: 6th April 2023

So quick & easy

So quick and easy , great service Reviewed on: 6th April 2023

Very good company

Correct and fast costumer care , best company Reviewed on: 6th April 2023

Loans at affordable prices

Ratesetter gave me a great deal on a 4k loan repayments are less than £120 a month and easily manageable. Reviewed on: 6th April 2023

Amazing

So helpful and trustworthy have helped me so much in the past what a company. Outstanding Reviewed on: 6th April 2023

They are friendly and do what they say promptly

I applied for a loan and they sorted it straight away. No fuss and very friendly. I would definitely recommend them. Reviewed on: 6th April 2023

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